This FiOS has turned out to be a big yawn. I have cables sitting on a pole outside my window for over a year! I called my local council tax bands member to get this service moving and after 3 weeks of constant calls from Verizon, my council members office and EVERY exec I had been transferred to, still could not justify why anything had not been done yet!!! The last call I received from execs at Verizon office informed me the service would not be available until April OR June 2010! After over 13 years of service I get this as an answer! Goodbye Verizon and I had better not hear from you EVER AGAIN!!!